At UrbanMela, we aim to offer meaningful spiritual content, books, digital resources, and services with clarity and transparency. This Refund and Cancellation Policy explains the terms related to order cancellations, payments, and refunds for products or services purchased through our platform. By making a purchase on UrbanMela, you acknowledge and agree to the terms outlined in this policy.
Once an order is successfully placed and payment is completed, it is immediately processed to ensure timely access to our spiritual products or services. Due to the nature of our offerings, which may include digital content, books, or spiritually curated materials, order cancellations are generally not encouraged after confirmation. Customers are therefore requested to review all product details carefully before completing a purchase.
In certain situations, such as technical errors, duplicate payments, or incorrect transactions caused by system malfunction, UrbanMela may review the matter on a case-by-case basis. However, it is important to understand that after the order has been processed or the content has been delivered, payments made for products or services are considered final. As our offerings are non-returnable and cannot be reused or resold, refunds for completed transactions are not provided for either the product or the payment amount.
UrbanMela does not offer refunds or cancellations for change of mind, personal preferences, misunderstanding of spiritual content, or dissatisfaction arising from subjective interpretation. We encourage users to read descriptions, previews, and all available information before purchasing to ensure the offering aligns with their expectations.
In the rare event that an issue arises from our end, such as non-delivery of a paid digital product or access-related problems, users are encouraged to contact our support team. We will make reasonable efforts to resolve the issue by providing access, corrections, or support, rather than monetary compensation.
UrbanMela reserves the right to modify, update, or revise this Refund & Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon being published on this page. Continued use of the website or purchase of products after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this policy, you may contact us at: